Visitor Policies
Advance Tickets Recommended
Advance timed tickets are recommended for best availability. Members may use their membership cards for anytime admission. Corporate partners and other Museum affiliates are encouraged to book complimentary timed tickets in advance.
Same-day tickets may be limited. If you have any questions, please email info@whitney.org.
Installation view of Julie Mehretu (Whitney Museum of American Art, New York, March 25, 2021–August 8, 2021). Photograph by Ryan Lowry
Enjoy Your Visit Safely
When you visit the Whitney, you’ll see enhanced precautions are being taken for your health and well-being. Prepare for your next visit by reading these updated guidelines we've put in place.
What you need to know
COVID-19 vaccination and face coverings are not required, but strongly recommended
We encourage all visitors to wear face coverings that cover the nose and mouth throughout their visit.
Stay at home if you are feeling sick
Please do not visit the Museum if you have a fever or any COVID-19 symptoms, have tested positive for COVID-19 within the past 14 days, or have had close contact with anyone who is confirmed or is suspected of having COVID-19.
Stay six feet apart
Please follow all directional signage and ground markings throughout the Museum to help visitors and staff navigate galleries, stairwells, elevators, and restrooms while maintaining distances of at least six feet.
Visitor Map
Please review this map indicating staircase locations and elevators.
Cover your cough, and wash your hands frequently
Hand sanitizer is available at touchless stations throughout the Museum.
Comply with our safety protocols.
We reserve the right to require that visitors who do not follow posted safety guidelines or instructions from our staff leave the premises.
We’re Here to Help
The Whitney’s top priority is the health and well-being of our visitors and staff. An inherent risk of exposure to COVID-19 exists in any public space where people are present. We cannot guarantee that you will not be exposed to COVID-19 during your visit, and all those entering the Whitney do so at their own risk as to such exposure.
We may share your name and email address with a governmental health authority should that information be requested for COVID-19 contact tracing purposes. If you do not want your name or email address used for these purposes, please email privacy@whitney.org.
Visitor Conduct
Whitney staff and visitors have the right to an environment free from abusive, threatening, or inappropriate behavior. The Museum reserves the right to remove any person acting in an unacceptable or inappropriate manner.
Accessibility
Speak with any Whitney staff to learn more about our range of accessibility services.
Digital-Only Guides
Connect to the Whitney Free WiFi network anywhere in the building to access the mobile guide, Museum map, and other digital content.
General Policies
Please do not touch the works of art on display. Even clean hands can damage surfaces.
Food and drink are prohibited in the galleries.
Smoking and e-cigarettes are not permitted anywhere within the building.
Sketching with pencil is welcome. Use of charcoal, pastels, permanent markers, and watercolor or oil paint is prohibited.
Unless otherwise noted, photography in the galleries is allowed for personal, non-commercial purposes only. The use of flash, tripods, and selfie sticks is prohibited.
Bicycles and scooters are not permitted inside the Museum.
Backpacks smaller than 11 × 15 × 5 inches may be checked, or removed and carried while in the galleries. Larger backpacks must be checked. Large umbrellas must be checked. Smaller umbrellas may be placed in a protective bag supplied by the Museum and carried. Items that may not be accepted in the coat check include food and drink, bicycles, folding bicycles, sporting equipment, artwork, musical instruments, strollers, and luggage of any size.
Service animals are welcome. Pets are not permitted in the Museum.
Weapons inside the Museum pose a potential threat to the safety and security of our visitors and employees, and firearms of any type are strictly prohibited at all times inside the Museum.
General admission tickets are valid for one entry to the Museum for the specified date and time reserved. For refunds and exchanges, please contact info@whitney.org.
Please note that visitors to the Museum may be photographed, videotaped, or otherwise recorded. By attending, you grant the Museum permission to use photographs and/or audiovisual recordings in which you appear for archival, documentary, publicity, advertising, or other purposes.